Live in 40+ countries

AI agents that make the call.

Nera places and answers real phone calls. Its agents qualify leads, book into your calendar, recover the calls you miss and write the result back to your systems, all in conversation, at any hour.

See how it works
  • No card required
  • Bring your own number
  • Live in under a day

Trusted by teams whose revenue arrives by phone

  • Northline
  • Kestrel Health
  • Bellweather
  • Harbor & Co.
  • Fieldstone
  • Meridian Auto
Calls handled monthly

0+

Calls handled monthly

Calls completed without a human

0%

Calls completed without a human

Coverage, including holidays

24/7

Coverage, including holidays

More appointments booked

0%

More appointments booked

Illustrative figures. Replace with your own reporting before launch

The product

It doesn’t just talk. It finishes the job.

Every call runs through the same operating picture your team already uses: live activity, the conversation as it happens, real availability, and the outcome written where it belongs.

Call activity

Today

  • Michael Brown

    Qualification complete

    01:42

  • Amara Diallo

    Booked · Wed 9:15 AM

  • Owen Fletcher

    Quote sent · follow-up Thu

  • Grace Nolan

    Voicemail · retry 9:00 AM

  • Tomás Vela

    Transferred · Dr. Reid

On the line

Ava

Conversation

Michael Brown · 01:42

Absolutely. I can find a time that works for you.

Tomorrow afternoon would be perfect.

I have 2:00 PM with Dr. Okafor. Shall I hold it?

IntentService bookingSentimentPositive

Availability

Tue 12 Nov

10:00 AMBooked
11:30 AMBooked
2:00 PMOpen
4:30 PMOpen

Live calendar · 45 min service · 15 min buffer

Appointment booked

Tomorrow · 2:00 PM · Dr. Okafor

SMS sentCRM updatedReminder queued

One call, end to end

Watch the agent work, not just talk.

A single inbound call, from the first ring to the CRM write-back. Every step below happens inside the conversation, so the caller never waits on hold for any of it.

  1. 01

    Call connects

    00:00

    Inbound or outbound, answered on the first ring.

    MB

    Michael Brown

    +1 (415) 555-0182

    Inbound
  2. 02

    Intent understood

    Service booking

    The agent works out what the caller actually wants.

    Service booking0.94
    Billing question0.04
    Complaint0.02
  3. 03

    Customer record found

    Michael Brown · since 2021

    Pulls history, plan and open jobs from your CRM mid-sentence.

    Customer sinceMarch 2021
    Last visit8 months ago
    PlanHousehold · active
    Open jobsNone
  4. 04

    Availability checked

    3 slots this week

    Reads live calendars, respects buffers and technician skills.

    Mon 11Full
    Tue 122 slots
    Wed 131 slot
  5. 05

    Appointment booked

    Tue · 2:00 PM

    Written straight into the calendar while the caller is still on.

    Confirmed

    Tue 12 Nov · 2:00 PM

    45 min · Dr. Okafor · Room 3

  6. 06

    Confirmation sent

    SMS delivered

    SMS and email out before the call ends.

    You’re booked for Tue 12 Nov at 2:00 PM with Dr. Okafor. Reply R to reschedule.

    Delivered · 0.8s

  7. 07

    Systems updated

    CRM · synced

    Transcript, recording, outcome and next action logged.

    HubSpot · contact updated
    Transcript · stored
    Recording · stored
    Task · created for Dan

Live activity

Streaming

  • Follow-up scheduled

    Emma Boyd

    Thu · 9:30 AM

  • CRM updated

    Jessica Lang

    HubSpot · deal moved

  • Missed call recovered

    Daniel Reyes

    Called back in 48s

  • Call completed

    Sarah Mitchell

    3m 12s

  • Lead qualified

    Michael Brown

    Score A · routed

Voices

Pick the person who answers.

Four house voices, each with its own pacing and warmth. Choose one, hand it your script, and it stays in character for every call. You can also clone a voice from your own team.

Now previewing

Talking to Ava

American
0:000:06

Thanks for calling Northline. This is Ava, what can I help you with today?

Sample script · your agent speaks your own copy

Use cases

Six jobs your phone line is already failing at.

Every lead qualified in the first thirty seconds.

The agent calls new enquiries the moment they land, asks your qualifying questions, scores the lead and routes hot ones straight to a rep.

  1. Enquiry lands
  2. Agent calls back
  3. Questions asked
  4. Lead scored
  5. Rep notified
52sMedian speed to first call

Lead · Priya Raman

Budget
Confirmed
Timeline
Within 30 days
Decision maker
Yes
Score
A · routed to Dan

Impact

What your unanswered calls are worth.

Move the sliders to your own numbers. The maths is plain, and every assumption behind it is printed underneath.

1,800
$420
27%

Assumes 61% of missed calls are reached on callback, 42% of those book, an average handle time of 3.5 minutes and 78% of call handling automated. Placeholder benchmarks. Swap in your own.

Recovered revenue

$52,296

per month

Appointments recovered

125

per month

Hours handed back to your team

82

per month

At 486 missed calls a month, that is 296 conversations you are not having today.

Getting started

Live before the end of the day.

Agent console · Create your agent

AvaFriendly · ProfessionalSelected
MayaWarm · Conversational
JamesConfident · Business
Warmth72
Pace46
Persistence38

Integrations

It writes into the tools you already run on.

The conversation is only half of it. Every outcome lands in your CRM, your calendar and your inbox before the caller hangs up.

  • HubSpot

    Contacts & deals

  • Salesforce

    Leads & tasks

  • Google Calendar

    Live availability

  • Slack

    Call alerts

  • Zapier

    3,000+ apps

  • Email

    Transcripts & recordings

  • Webhooks

    Anything custom

  • Twilio

    Bring your number

Customers

“We stopped hiring for the front desk. Not because we cut anyone. The queue finally stopped growing faster than we could staff it.”

Claire Vasseur

Operations Director · Northline Dental Group

Questions

The things people ask before they trust it.

  • It sounds like a composed person on a headset. Natural pacing, real breaths, filler words where a person would use them. Most callers do not ask. The agent will always say it is an AI assistant if it is asked directly. That is not configurable, and in several regions it is the law.

  • Yes. It stops talking the moment the caller starts, holds the thread it was on, and picks it back up afterwards. Barge-in latency sits around 300ms, which is roughly the pause a person leaves.

  • It writes to your live calendar during the call, whether that is Google Calendar, Outlook or your scheduling system, and respects service duration, staff skills, travel buffers and blackout rules. If the slot goes while it is talking, it offers the next one instead of failing.

  • Warm transfer on demand, on a keyword, or on rules you set, such as high value, angry caller, or anything outside scope. The human receives a two-line summary before they pick up, so the caller never repeats themselves.

  • It says so, offers to find out, and either escalates or takes a message with the specific question attached. It is configured not to guess. Every unanswered question lands in a weekly gap report you can turn into new knowledge.

  • Voice, personality, opening line, how it handles objections, what it must never say, when to escalate, how many times to follow up, and what it writes back to your systems. Behaviour is versioned, so you can roll back a change that made things worse.

  • Per minute of connected conversation, billed by the second, with a monthly platform fee that covers unlimited agents and numbers. Ringing, voicemail and no-answers are not billed as conversation.

  • Bring an existing number through your carrier or Twilio, or take a local number from us in 40+ countries. Caller ID stays yours, and you can run different numbers per location or campaign.

  • Recordings and transcripts are encrypted at rest, retained for a window you choose, and deletable per contact on request. Recording announcements can be forced on per region, and you can disable recording entirely while keeping transcripts.

Ready when you are

Let your agent make the next call.

Give us a number and Ava will ring it in about ten seconds. You will hear exactly what your customers would hear.

Read the FAQ

One call · no card · nothing to install